Product Based

ALL PRICES ARE SHOWN IN AUSTRALIAN DOLLARS

DELIVERY WITHIN AUSTRALIA ONLY

ALL PARCELS ARE SENT VIA COURIER

Goods will be delivered in approximately 7 working days. Signature is not required on delivery and if you are not present at the time of delivery the courier does have authority to leave.

Tracking is generally available at least one (1) day after shipment.

IF YOU ARE TRYING TO ESTIMATE THE TIME OF DELIVERY PLEASE CONSIDER THE FOLLOWING:

Orders placed after 10 am AEDST will be checked into the system for the following day therefore not processed that day. If you have not received your order within the days specified please contact [email protected] for further information.

PRODUCT DESCRIPTIONS

Please note that colours may be different from those displayed by your monitor.

Our items are handmade so each product is unique and may also vary slightly

At ITHIKUS Virtual Assistant we are confident you will never require to use our exchange policy.

However, if the case arises an EXCHANGE will only be offered if the item is not as described or the item is faulty. We do not provide an exchange for ANY SALE ITEMS. This must be done within 3 days of receiving the item/s, please email [email protected] for further information.

Service Based

ALL PRICES ARE SHOWN IN AUSTRALIAN DOLLARS

All goods and services supplied are subject to the company’s terms and conditions of sale.

Please avoid late fees and/or suspension of services by paying by or before the due date.

Company terms & conditions state that final works are not released and future works not commenced until receipt of payment.

All goods remain the property of ITHIKUS Virtual Assistant until paid in full.

Security Policy

Sensitive data transmission is secured on the ITHIKUS Virtual Assistant website.  Personal details, customer orders and more are all protected with up to 256 bit encryption.

SSL stands for Secure Socket Layer, securing the transfer of sensitive data such as credit card or login information between a web browser and a server. The ITHIKUS Virtual Assistant SSL certificate enables the data to be encrypted so that it can only be read by the authorised server – even if the encrypted data is intercepted, it is unreadable. ITHIKUS Virtual Assistant is authorised to display the certificate to deliver peace of mind to you and ITHIKUS Virtual Assistant’s customers, certifying that ITHIKUS Virtual Assistant is a legitimate and secure site.

The ITHIKUS Virtual Assistant SSL certificate shows ITHIKUS Virtual Assistant as the owner of the security on the website, this means you can trust your information is secure on this website and with the trust of the name ITHIKUS Virtual Assistant.